A Pleasant Surprise

Seth Godin ended a blog post with this line: "The value of a perk is inversely related to the expectation of that perk."

Now that's a fascinating observation. If you do something for someone, and they aren't expecting it, then it means a lot more. If I send flowers to Pam on a day that isn't Valentines Day, her birthday, or an anniversary, then it's a pleasant surprise. Otherwise, it's at least semi-anticipated.

I suppose the stimulus rebate we received is somewhat of a perk--an unexpected gift for being a tax-paying American. Whereas ongoing things like good roads, fire and police service, decent water--those are all entitlements of sorts.

How can we surprise people at church? Give them a perk, something they aren't expecting?

  • A note of appreciation or affirmation that doesn't come from the pastor's office.
  • A refreshing, one-time change in the service format.
  • Public recognition for something they did.

I should be able to think of a lot more.

Posted on July 16, 2008 10:23 AM|

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